Help and support (the ‘Site’) is a UK-based website. We take reasonable care to comply with the requirements of the General Data Protection Regulation (GDPR) relating to the personal information you supply on the Site. This Privacy Policy explains how and for what purposes we use the information collected about you via the Site. Please read this Privacy Policy carefully. By using the Site, you are agreeing to be bound by this Privacy Policy in respect of the information collected about you via the Site.

For the purpose of GDPR, the data controller is Learners Cloud UK Limited, incorporated in England and Wales under registered number 07586682, whose registered office is at Commerce House, 1 Raven Road, South Woodford, London, E18 1HB.

To use the services available through the Site (the ‘Services’), you must complete the registration process through the Site. To help us provide the Service for you and any child you are responsible for (or the organisation you represent), the registration process asks you to provide certain information about yourself.

We will use this information in order to:

  • administer your account with us;
  • verify your identity;
  • process orders submitted by you;
  • obtain your views or comments on the Services we provide, and deal with any complaints or enquiries;
  • send you information about our Services by email, sms, post, fax or phone; and
  • carry out marketing analysis and make general improvements to our Site.

This may involve transferring your information to other parties, inside or outside the European Economic Area. By submitting your information you consent to such use and transfer.

Except as mentioned in this Privacy Policy, we will not sell, distribute or disclose personal information about you to others without your consent, unless required or permitted to do so by law.

If any of the information you provide on the registration page changes please either update via “My Account – My details” or notify us at

As no data transmission over the Internet can be guaranteed to be 100% secure, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

We may use the information we gather to notify you about products or services that might be of particular interest to you. If you do not wish us to do so, please email, or write to us at the address below, stating that you do not want us to use your personal data to contact you by email, sms, post, fax or phone (as appropriate).

If at any time you wish to stop receiving information from us or any other company, please email or write to us at the address below.

We may also transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, but we will take steps with the aim of ensuring that your privacy rights continue to be protected.

The Site may contain links to other web sites, which may not be governed by this Privacy Policy.

We reserve the right to update or amend this Privacy Policy from time to time at our discretion.

If you have any queries about this Privacy Policy, please get in touch with us by emailing or by post to Commerce House, 1 Raven Road, South Woodford, London, E18 1HB and we will do our best to answer your questions.

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