Help and support

Need help?

Check our FAQs first as it may be a common question we get asked.

App purchase problem?

If you have downloaded an app and you are having difficulty accessing your subscription, go directly to our website on from your mobile device for access.

Still need help?

If your problem has still not been solved then feel free to contact us and we’ll be happy to help. iGCSE & GCSE students, please remember: we can’t answer any questions about your course, or help you with your homework!

Got a comment, criticism or suggestion?

We encourage feedback from everyone. Whether you’re a LearnersCloud customer, a commentator or an education specialist, get in touch today – positive or negative, we’d love to hear from you. Get in touch and tell us what you think.