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Frequently Asked Questions
Products & Subscriptions
Who are LearnersCloud?
LearnersCloud is an easy-to-integrate, e-learning system that will help iGCSE & GCSE
students get to grips with all of the key topics and concepts.
Who would benefit from using LearnersCloud iGCSE & GCSE resources?
Our iGCSE & GCSE resources are specifically developed to complement classroom teaching and to help students learn, revise and test themselves on the go! Covering GCSE Maths, English, Biology, Chemistry, Physics and iGCSE Maths, Biology and Chemistry.
What does it cost?
£2.99 monthly per individual subject or £5.99 monthly for all subjects. Please request a personalised quotation for your school or teaching establishment
What does my subscription cover?
Full access to our HD-rich tutor videos for your chosen subject; available online, on your iOS and Android devices. Hundreds of questions and answers across your chosen subject.
Can I change the start date for my subscription?
Your subscription starts on the day of your purchase. For other queries, please
get in touch.
Can I change my mind once I’ve bought a subscription?
Not really. PayPal, which we use for payments, allows you a few moments to halt
your transaction, but once it’s gone through we can’t refund it.
I can’t log into my account.
Please check your password or try resetting it. If you’re still having problems,
please contact us .
How can I cancel my monthly recurring subscription?
To cancel your subscription please login and go to 'My account'.
Can I access my subscription via my mobile device?
Yes, just visit www.learnerscloud.com on your browser from your mobile device and login with your username and password.
How can I be sure LearnersCloud has good quality content?
All our material is developed by fully qualified iGCSE & GCSE subject teachers. It’s
also checked and revised in collaboration with our network of quality assurance
How can I determine which clips are relevant to my exam board?
All of our lessons are designed specifically for the iGCSE & GCSE curriculum. To see a
breakdown of the exam board coverage for each subject, simply click onto ‘subject’ at the
top of the Home Page, then select the subject you wish to check and then click ‘read more’
and you will see the coverage documents on the right of the page.
Do our clips provide full coverage across the AQA, Edexcel, OCR and WJEC examination board specifications?
Yes, our tutor videos provide full coverage across all of the main UK examination boards. Please be aware that within each clip certain topics may exceed the content included your specific exam syllabus. For further clarification you should refer to your exam board specification.
Can a parent/teacher look at a report and identify the videos that are viewed by their child/student?
Yes, there is a reporting function on our website. If the video is viewed for more than one minute, it will show as being watched in its entirety. Anything less than this will not register as being viewed.